If something goes wrong, your replacement will arrive within
1-2 business days*
of having your replacement request approved!
If the request is processed before 2 PM it will ship the same business day. If it is processed after 2 PM it will ship the following business day.
Get a replacement when accidents such as spills, drops and cracks happen.
Get a replacement if your device doesn’t work due to mechanical breakdown.
If your battery fails and the manufacturer no longer covers it, we will replace your device!
This plan is transferrable to a new owner of the covered device.
Cancel within the first 90 days and receive a full refund**.
Review the Terms and Conditions for detailed terms, limitations and exclusions.
* Replacement device will be delivered within 1-2 business days. If you request a replacement Friday after 2PM ET, your replacement device will ship on Monday.
** Please refer to the Terms and Conditions for details on cancellation.