Get your screen replaced sooner with walk-in repair.

With Assurant MAX+Protection, Costco members can now access walk-in repair services for screen replacements in most major urban areas across Canada.

Call 1-877-699-1355 to
confirm if you are eligible
for walk-in repair.

Device not working? Requesting a replacement is easy! Start by entering the IMEI of your device and your Costco Membership Number below.

Want to find out the status of your replacement? Enter your incident number and postal code below.

If something goes wrong, your replacement device will arrive within 1-3 business days of requesting a replacement! Your device is protected against:

  • Manufacturer’s Defects – after manufacturer’s warranty ends
  • Physical Damage (including screen failure) or Liquid Resistance Failure
  • Battery Failure